RHB: You’re Terrible at Online Banking, Consider Fixing, or Quit the Business
RHB has disappointed me once again with yet another facet of their services. Their wonderful online portal (shockingly similar in layout to MayBank) isn’t quite up to snuff when it comes to interbank transfers it seems.
On Thursday I transferred some funds from my RHB account to my MayBank account, and I still don’t have it. It is Saturday morning. Talk about poor service. Idiots. Now I’m going to have to worry about where my money went through the weekend and call them and give them an earful on Monday. I’m sure I’ll get my money on Monday or (god forbid) Tuesday, but the problem really is that I wanted to use it today.
This is such a contrast to Maybanks wonderfully consistent service — instant, or near instant transfer. You click OK, and within a few minutes your money is available, even with interbank transfers. Then again, RHB is the bank that took 5 working days to clear a cheque of mine once, so I’m wondering if I should even be surprised?