equivocal ramblings

“Open up Internet Explorer, go to Tools->Internet Options and clear all cookies, downloaded programme files and the history please. Alright. Now, please disconnect from the internet, turn off your modem for 15 minutes, and reconnect. If you still experience problems, call us back.”

“But… I’m on DSL/512. I shouldn’t be getting these low speeds no matter what.”

“Yes sir. Please turn your modem off for 15 minutes and call us back. Now, is there anything else I can help you with?”

What was my original complaint? I called up and explained that for the past month I’ve been having frequent disconnections, and reduced bandwidth to the point where dialup looks good. I’ve run their craptacular tests for bandwidth, and scored a consistent 142 kbit/s. I ran it three times as the page requested, took the average, and … what do they do? Tell me to delete my cookies.

This entry was posted on Sunday, July 31st, 2005 at 3:13 pm and is filed under Life. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.